Frequently Asked Questions

How can I track my orders?

You can track the status of your order through your account or contact our customer service team for information.

Do you provide assembly services?

Our products are designed to be easily assembled without the need for assembly services. You can easily assemble the product by following the installation diagram using the Allen key we send with the product.

How durable are your products?

Our products are made from high-quality materials and designed to be long-lasting. They are carefully crafted for durability, functionality, and aesthetics. Additionally, our products are made from local and sustainable materials.

Which payment methods do you accept?

You can make payments with all major bank and credit cards, including Axess, World, Bonus, Cardfinans, Advantage, Paraf, Maximum, Bankkart, and Sağlam Kart. You can also use the "Pay with iyzico" option. Installment payments are available for certain credit cards.

Is it possible to return your products?

Yes, you can return our products. For detailed information about our return policy, click here.

When will my order be delivered?

The delivery time may vary based on the region and product. However, we generally aim to deliver within 3 weeks.

Do you have a showroom to experience your products?

You can experience our products at our showrooms. We plan to expand our showrooms soon.

How should I clean your products?

Cleaning our furniture is simple. You can wipe wooden surfaces with a damp cloth. We recommend protecting our products from direct sunlight and moisture. Detailed cleaning instructions are also provided with the product.